| General Questions: |
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Q: What is the Fidelity Benefit Center? |
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A: The Fidelity Benefit Center is the third-party administrator for the Delphi layoff
benefit plans (SUB and GIS) and unemployment compensation activities.
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Q: What is the Fidelity Benefit Center's address? |
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A: The mailing address for the Fidelity Benefit Center is:
Fidelity Benefit Center
P.O. Box 5078
Southfield, MI 48086-5078
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Q: How do I reach the Fidelity Benefit Center by
phone or fax? |
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A:
Phone: 1-877-389-2374
Fax: 1-313-230-7492
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Q: How can I get information about my Delphi savings or
pension plan benefits? |
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A: Visit http://netbenefits.fidelity.com or call 1-877-389-2374
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| Benefit Questions: |
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Q: How do I apply for a SUBenefit? |
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A: To apply for benefits, eligible employees may call our Voice Response Unit (VRU) at 1-877-389-2374 or
click on
My Layoff Benefits. If you are from a plant location covered by the AutoSUB Program,
generally you do not need to apply for a benefit using the VRU or the web site.
A check will be sent to you automatically. In certain situations, you may need to complete
a paper application.
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Q: What if I need assistance with
the VRU or web site application process? |
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A: Fidelity Benefit Center's Analysts are available
during normal business hours to handle any problems and to explain the process to you.
However, you are required to do the actual input of information into the VRU or this
web site. The Fidelity Benefit Center's Analyst provides verbal assistance only.
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Q: Can I use the VRU or
the My Layoff Benefits web site to apply for GIS income benefits? |
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A: No. You must complete a paper application.
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Q: How soon after my layoff begins
can I apply for a layoff benefit? |
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A:Your home plant must enter the proper layoff status into the personnel
status system (SAP) and you must have met all applicable UC reporting
and application requirements before you may apply for a layoff benefit.You must wait to file an application until you have received your
monetary determination from the state UC agency. You must also wait until you
receive your weekly UC check before you apply for your layoff benefit for the same week.
If you have exhausted UC eligibility, you must wait until the Monday following any
full week of layoff to apply for a layoff benefit for such week.
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| AutoSUB Questions: |
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Q: What is AutoSUB and how do I know
if my plant is covered under the Program? |
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A: AutoSUB is an automated procedure, in which the Fidelity Benefit Center receives
state UC benefit information electronically from the State. The UC information is
used to calculate the payment of a regular SUBenefit for each full week of layoff.
When the AutoSUB procedures apply, your application for a state UC benefit will constitute
submitting an application (and supporting information) for regular SUBenefits and
generally you will not need to use the VRU or web site to apply.AutoSUB is used for Delphi employees in Michigan and New York.
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Q: My plant is covered under the
AutoSUB program; when can I expect my SUBenefit Check? |
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A: If your UC benefits are processed weekly by the state, and the Fidelity Benefit
Center receives the UC information the beginning of the following week, then your
SUBenefit check will be issued that week and will be dated for that Friday. You may
use the VRU or click on View Your Paid and Pending History
to determine if your pay request is pending for the upcoming Fidelity Benefit processing cycle.
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| Layoff Check Questions: |
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Q: How often does the Fidelity Benefit Center
process layoff benefit checks? |
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A: Layoff benefit checks are processed once a week, usually on Wednesday night.
The checks will be mailed on Friday of the same week in which they are processed.
You may use the VRU or click on View Your Paid and Pending History
to determine if your SUB benefit has been processed for payment.
SUB and GIS benefits are paid on a weekly
basis.
Provided you meet all of the eligibility requirements and
pass the internal system edits, an application received by Wednesday of the processing
week routinely will be paid two days later, on Friday.
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Q: I have not received my layoff
benefit check. When can the Fidelity Benefit Center issue another one? |
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A: You must wait 10 business days (Monday-Friday) after the issue date of
the original check before placing a stop payment on the original check and requesting a
replacement check. Your replacement check will be processed in the next weekly
processing cycle.
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Q: How is my SUBenefit calculated?
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A: The purpose of the SUB Plan is to supplement state UC benefits while
you are on a layoff. If you have at least one year of seniority (as defined in the
SUB Plan) as of your last day worked, your SUBenefit is equal to 95% of your weekly
after-tax pay, minus $30.00 for work-related expenses not incurred. Your SUBenefit
is also offset by state Unemployment Compensation (UC) benefits and other compensation
received for the specified week.
To view a sample calculation, select an occupation most closely related to your own:
Assembler
Janitor
Tool and Die Maker
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Q: If I have wages from another job
for the same week that I am applying for a SUBenefit, do I have to declare these earnings? |
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A: Yes. You must report any outside earnings. However, only
80% of these earnings will be deducted from your SUBenefit for the week.
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Q: Why are child support payments
deducted from my SUB check? |
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A: We are required to follow all Orders of the Court for child support
and withhold the amount specified in the Court Order from SUBenefit payments made to
you. If you think a Court Order is no longer valid or is incorrect, you should
contact the appropriate court and/or enforcement agency. In order for a child
support order to cease or be changed, the Court Order needs to specifically name
the applicable SUB trust and be sent to: |
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C/O Affliated Computer Systems, BPSC
Payroll Services - Wage Attachments
PO Box 62650
Phoenix, Arizona 85085-2650
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Q: My state requires that I serve a waiting
week. How does that impact my SUB eligibility? |
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A: As of the effective date of the 2003 SUB Plan, if you are on a qualifying layoff,
you will receive full SUB while serving a state waiting week.
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| Unemployment Compensation Questions: |
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Q: Who do I contact with questions
about eligibility for state unemployment compensation benefits? |
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A: You should contact your local unemployment office to determine your
eligibility.
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Q: What is a Monetary Determination?
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A: A monetary determination is a written notice issued by the state
establishing your UC eligibility and your UC benefit entitlement. This information
is given to you when you initially apply for state UC benefits. It includes your
benefits year beginning (BYB) date, weekly benefit amount (WBA), Maximum Benefit Amount
(MBA) payable and the number of benefit weeks allowed. You will need to provide this
information when applying for a layoff benefit.
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Q: I have not received my Monetary
Determination from the State. Who can I call? |
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A: You should contact the state UC office where you applied for state UC
benefits.
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Q: What is my UC benefit year?
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A: The filing of a valid UC claim established not only your base period,
but also your "benefit year". A benefit year is a one year period usually
beginning with the start of the first full week for which you file your UC claim.
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