Is the GM Benefits and Services Center VRU for You?

(1) If you are from a plant covered by the AutoSUB Program, generally, you will not need to use the VRU.  Your check will be sent to you automatically.

(2) You must fill out a paper application if you are applying for:

  • Any week more than 60 days old
  • Any partial week application with S&A, Pension or Workers' Compensation (WC) payments
  • Any week with a State Unemployment Compensation (UC) denial for a reason other than insufficient wages in the base period
  • Any GIS application
  • Any week when you are receiving a non-company pension payment while working and still eligible for a UC benefit
  • Any layoff where your last day worked is a Sunday
  • Any week that your UC is from a non-company manufacturing state
  • Any salaried layoff benefit.

   

question.gif (2672 bytes)    How to apply for a SUBenefit Using the VRU
tree.gif (4135 bytes)  VRU Telephone Menu
check.gif (1064 bytes)   CHECK: Before you call the GM Benefits and Services Center VRU
  • Know your Social Security Number (SSN)
  • Make sure that you have your UC determination or UC check stub
  • Be familiar with phone symbols

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phone.gif (1713 bytes)GO: Call the GM Benefits and Services Center VRU at 1.800.489.4646
  • Use a  touch-tone telephone or rotary dial telephone
  • For TDD connections call 1.877.347.5225
  • The GM Benefits and Services Center VRU has supplied you with a practice line.  You may use it to become familiar with the questions and procedures prior to filing your actual SUB application.