Hours of Availability
- To Apply for Benefits:
- Dial 1-800-584-2000 (IVR)
- or
- Click on My Layoff Benefits
- Monday 6:00AM - Midnight
- Tuesday - Friday 3:00AM - Midnight
- Saturday 3:00AM - 7:00PM
- The IVR and My Layoff Benefits
- are unavailable Thursdays
- From 8:00PM - 6:00AM
- Eastern Time (ET)
- To Speak to a Customer
- Service Representative
- Dial 1-800-584-2000
- Monday - Friday
- 7:00AM - 5:00PM
- Eastern Time (ET)